RETURN & REFUND
At Olacomms gadget Limited, we want you to have a positive experience every time you shop with us. Occasionally though, we know you may want to return items you have purchased. This Returns and Refunds Policy sets out our conditions for accepting returns and issuing refunds for items purchased from Olacomms gadget Limited. It also sets out when we will not accept returns or issue refunds.
Return period and conditions for acceptance of returns
Subject to the rules set out in this Returns and Refunds Policy, Olacomms gadget Limited offers returns for all items within 5 days of delivery (the returns period). We do not accept returns, for any reason whatsoever, after the returns period has lapsed.
- 5 days
- All items, counted from delivery
Reasons for return
You may return items purchased from Olacomms gadget Limited within the returns period, for the reasons listed below.
- Wrong item deliveredYou received a different product, size, or colour from what you ordered.
- Damaged itemThe item arrived broken or damaged.
- Defective itemThe item does not work as it should.
- Missing parts or accessoriesSomething that should be in the box is not there.
- Missing invoiceFaulty devices return within given period of warranty without invoice will not be attended to.